Services, Training, Instructions & Guarantees

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  To View our Expressed Guarantees

  Consumer Guarantees Act
  Expressed Guarantees
  Fires,
  Fireplaces,
  Burners,
  Controls and
  Labour Warranty

 

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  T
o Maintenance Service Schedule

  Fires,
  Fireplaces,
  Burners,
  Controls

 
 

 

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   To View our Operating instructions for

    Manual Rotary Control

 

  


   

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  To View our Operating instructions for

  Manual Two Button Control

 

 


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  To View our Operating instructions for

  Manual Control with Wall Switch On / Off

 

 

  

 

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  T
o View our Operating instructions for

  Electronic Control Wall Switch Two Flame
   Level

 

 




 

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  To View our Operating instructions for

  Electronic Control with Multi Function Hand
  Held
Remote

 

 

 

 

 

 

 

 

 

 

After Installation Safety Inspection Service
Every Living Flame should look and operate at its best

Living Flame provides a free Safety Inspection Service for new installations once contractors are finished and the project is certified. This is  to give peace of mind to our customers and to ensure that every Living Flame Fireplace is installed and operates correctly, safely and at its best.

Our highly qualified technical service team inspect every aspect of your fireplace installation; electrical connections; switching and operation , gas supply; connection, pressures and setting, flue height clearances and operation room ventilation, control operation; pilot and flame sensing, effect layout, finish and safety operations.

Annual Routine Service
Ensuring maximum heat, for the lowest running cost

Giving peace of mind and reliability while maintaining your investment, the extensive expressed guarantees and the long life of the fireplace. Routine maintenance is carried out by our highly qualified technical service team, who follow a step by step process of cleaning and checking each part of your fireplace and burner operation to ensure safety and trouble free running.
for Service or Call Out Click here.